Privacy Policy for Ayaventure

Your privacy is very important to us at Ayaventure. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information when you use our website:

Personal Information: This includes your name, email address, phone number, and payment information. We collect this information when you register for an account, purchase tickets, or contact our customer service.
Non-Personal Information: This includes information that does not identify you, such as your browser type, operating system, and the pages you visit on our website. We collect this information to improve our website and services.
Cookies: We use cookies, which are small files stored on your device, to enhance your experience on our website. Cookies help us remember your preferences and understand how you interact with our site.

How We Use Your Information

We use the information we collect for various purposes, including:

Processing your ticket purchases and transactions.
Providing customer support and responding to your inquiries.
Sending you updates and notifications about your orders.
Improving our website and services based on user feedback.
Monitoring usage and trends to enhance user experience.
Complying with legal obligations and protecting our rights.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential and may only use it for the purposes we specify.
Legal Obligations: We may disclose your personal information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties if you give us your consent to do so.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria we use to determine retention periods include:

The length of time we have an ongoing relationship with you.
The necessity to provide you with our services.
Any legal obligations that require us to keep your information for a specified period.

Your Rights

You have certain rights regarding your personal information. These rights may vary depending on your location but generally include:

The right to access the personal information we hold about you.
The right to request that we correct any inaccurate or incomplete information.
The right to request that we delete your personal information under certain circumstances.
The right to object to or restrict our processing of your personal information.
The right to data portability, allowing you to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us. We may request additional information to verify your identity before processing your request.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us. We take any inquiries regarding your privacy seriously and will respond as promptly as possible.